Accessibility is ultimately the responsibility of the business owner, but your website plays an important role. OrderingSpace builds websites with accessibility in mind and provides testing documentation to support your efforts.
Every business should make a reasonable effort to be accessible across all areas — website, phone, in-store experience, menus, service, and customer communication.
Accessibility is not a checkbox — it is an ongoing effort across your entire business. The website is one important part of that effort.
Accessibility extends beyond the website and applies to the full restaurant experience, including service, communication, menus, phone access, and customer support.
We build websites with accessibility structure, readability, clear navigation, mobile usability, and customer experience in mind.
Each website is reviewed using both automated accessibility tools and real-world usability checks to help identify common issues.
We provide accessibility-related documentation and testing summaries that the restaurant can keep with its website records.
Accessibility is not one-time. Menus, images, content, ordering flows, and updates should continue to be reviewed over time.
We focus on genuine effort, usability, testing, and documentation rather than unrealistic compliance guarantees.
We believe accessibility support should include both automated scans and practical review. Automated tools are helpful, but they do not catch everything.
We run accessibility checks to identify common technical issues such as missing labels, contrast concerns, structure issues, and other detectable problems.
We review the website from a real-world customer perspective, checking readability, navigation, forms, menus, ordering access, and overall usability.
When issues are identified, we document the concerns and note improvements made or recommended for continued accessibility efforts.
We provide documentation showing that your website has been tested and reviewed. This includes reports, testing methods, review notes, and ongoing awareness.
A summary of the accessibility review process performed for the website.
Records showing when accessibility testing was performed and what tools or review methods were used.
Notes on improvements, adjustments, or ongoing items the restaurant should remain aware of.
Your website system is only one part of accessibility. A restaurant should also consider how customers access menus, ordering, phone support, in-store service, staff communication, and reasonable assistance.
Restaurants should consider whether customers can understand menus, place orders, ask questions, and receive assistance when needed.
Providing clear phone support and alternative ways to contact the restaurant can help support customers who need assistance.
Accessibility also includes the physical restaurant experience, staff communication, service policies, and reasonable customer accommodations.
Every restaurant situation is different. If you have questions about accessibility testing, documentation, or how your website fits into your overall accessibility efforts, we can help explain the process.